introduceruk

Frequently Asked Questions

A) What is IntroducerUK?

IntroducerUK.com is the UK’s first business to business networking website for the UK Finance Industry, which allows companies to source new business contacts based on their products, affiliations and lenders. Businesses are invited to create a company profile which acts as their online business card. It contains contact information, a company logo and most importantly what a company does in terms of the products they sell, and the affiliates and the lenders they use.

B) Is IntroducerUK free?

Yes! Every feature and function you currently see on the site is FREE. IntroducerUK is supported by advertising. Members do have the option to pay for an 'Executive' Package, but all the features and functions you have currently been enjoying on the IntroducerUK site will always remain FREE!

C) Who can use introducerUK?

IntroducerUK is aimed at the UK Finance Industry as a whole, so whether you’re a Broker, Lender, IFA, Lead Generator, Mortgage Advisor, Estate Agent, Industry Service, or Solicitor, introducerUK provides a platform for everybody in our industry to meet new business contacts.

D) How do I Register?

Registering with introducerUK is simple, simply visit www.introduceruk.com , click the ‘Get Started’ button, and follow the instructions.

E) I haven’t received my Registration email?

No problem, simply contact team@introduceruk.com, or call 0845 434 8544 for support. Explain your problem, and we’ll have a new registration email sent to you as soon as possible. In the mean time do be sure to check your ‘Junk’ email folders as everyone’s email inbox is different, therefore the email may have landed in the wrong box.

F) How much information do I need to disclose to IntroducerUK to register?

That’s completely up to you, you can submit as much or as little information as you wish.

G) How do I Search for a company?

Once you have registered, new business partners can be found using the Search facility which can be found along the grey tabs across the top of the website. New partners can be found by keyword, location, postcode, or by the products they provide and the affiliations and lenders they use.

H) I’ve found a company I’m interested in talking to, how do I contact them?

To communicate with another company, simply click on the ‘Send Message’ option found to the left hand panel of any members profile you are viewing. Sending a message just works like an email, it includes the subject line and message content you wish to send to the said company.

I) What’s a Rolodex?

Your Rolodex is your list of contacts; any business you find on introducerUK can be added to it, storing your shortlisted companies for future communication.

J) What’s a Bulletin?

A Bulletin is a public message sent out to all the companies listed in your Rolodex. It acts almost like a message board, for example, ‘I’ll be out of the office for the next week, please contact me on...’, or ‘we have listed a new secured loan product...’. Both sent and received Bulletins can be found on the ‘Bulletins’ option found on the MyIntroducer Dashboard.

K) What’s a Blog?

A Blog is almost like your profiles personal news section, it allows you to publish news articles on your profile, which can be publically viewed by other members on introducerUK.

L) What’s a Testimonial?

Testimonials can be used to ‘rate’ or promote another business on introducerUK. For example ‘we recommended Jim’s finance, the service was great...’

M) What’s a Note?

Notes can be left on another members profile to remind you of any important information regarding that business. For example ‘Remember to speak to Kelly in Marketing’. All your Notes can be viewed either by clicking Notes on your introducerUK Profile, or if you have left a Note on a specific introducerUK profile the ‘Notes’ Tab will turn Red to remind you, when viewing their introducerUK profile.

N) How do I change my IntroducerUK Profile?

To edit your introducerUK profile simply log into your account and click the ‘edit profile’ option found on your introducerUK dashboard. This will allow you to change your company logo, edit company information, revise the products in which you specialise in, and also change your account settings and password.

O) How do I upload and download company documents?

As your probably aware introducerUK members can upload their business documents to your profile for other businesses to download i.e. broker packs, press releases, contracts etc.

To upload your company documents simply click on ‘Documents’ on the introducerUK dashboard, and follow the instructions to upload your document. Once you have uploaded your document you will be emailed to confirm that your document has been approved by introducerUK.

To find and download another members documents simply click the ‘Documents’ tab found on another members profile, which will be turned Red if that business has any documents available for download.

P) I’ve forgotten my password?

Retrieve your password by clicking the ‘Forgot your Password? Click Here’ link on the introducerUK Home Page, and typing in the email address for your introducerUK account.

A new password will be sent to your email inbox, which can be used with your email address to log back into your introducerUK account.

Q) How do I Block a User?

To block a user you will need to visit their user's profile and click 'Block User' found on the left panel. Blocked users can still view your profile, but they cannot send you a message or communicate with you.

R) Someone is using my email address without my permission - what can I do?

Please contact introducerUK at team@introduceruk.com if you have any concerns with another user using your email address.

S) Where do I report spammers?

Please contact introducerUK at team@introducerUK.com with full details of how you were spammed.

T) How do I report a copyright violation?

Please contact introducerUK at team@introducerUK.com if you believe that your copyright-protected work has been copied and posted on IntroducerUK.com in a way that constitutes copyright infringement, with the following information:

(i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

(ii) a description of the copyrighted work that you claim has been infringed;

(iii) a description of where the material that you claim is infringing is located on the Website;

(iv) your address, telephone number, and email address;

(v) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

(vi) a statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner's behalf.

U) How do I report an error?

Please contact introducerUK at team@introducerUK.com to report any errors you are experiencing on introducerUK.com. Alternatively you can talk to our System Support Wizard direct through introducerUK who is here to help with all technical issues on introducerUK.

Please complete the form below to submit a question to an IntroducerUK Member Support Angel.
Be sure to fill in all the fields below, including your email address and telephone number.
One of our Member Support Angels will contact you with an answer to your question within the next 24 hours.